LEAD FPX 5220 Assessment 4 The Roles of Teams in Organizational Change
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Name
Capella university
LEAD-FPX5220 Leader as Change Agent
Prof. Name
Date
Introduction
Frontline staff at Trinity Health are in need of a cultural transformation that prioritizes enhancing patient experiences and improving communication. The ultimate goal is to boost both patient satisfaction and the effectiveness of staff interactions.
GRPI Model
- Goals: Clearly outline the fundamental mission and purpose of the team.
- Roles: Specify individual responsibilities for each task.
- Processes: Set up channels for control, coordination, and communication.
- Interpersonal Relationships: Promote trust and open dialogue while providing constructive feedback.
Current State of Staff
The staff at Trinity are facing numerous challenges, including:
- Insufficient communication
- Limited collaboration
- Lack of clear guidance
- Units operating in silos
- Few standardized procedures implemented
Trinity & GRPI Model Application
- Goals: Aim to enhance communication and increase patient participation.
- Roles: Establish clear roles and responsibilities among the staff.
- Processes: Create a playbook for bedside shift reporting.
- Interpersonal Relationships: Adopt a top-down strategy to foster greater involvement.
Strategy
- Cultivate a sense of urgency for change.
- Assemble a strong guiding coalition.
- Formulate a clear vision for the future.
- Effectively communicate the vision.
Performance as a Change Team
- Conduct regular staff meetings.
- Form a coalition with defined roles.
- Implement supportive policies for the change initiative.
- Hold unit-specific meetings to ensure alignment.
LEAD FPX 5220 Assessment 4 The Roles of Teams in Organizational Change
Practical Activities
- Celebrate small victories to sustain momentum.
- Maintain regular communication with the team.
- Promote collaboration among different units.
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