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NURS FPX 6416 Assessment 3 Evaluation of an Information System Change

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  • NURS FPX 6416 Assessment 3

Introduction

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Implementing changes to information systems in healthcare organizations, such as those at Villa Hospital, is crucial for addressing barriers, reducing financial burdens, and ensuring comprehensive patient healthcare access. Integrating Information System Changes, including remote patient monitoring (RPM) and a patient portal, is expected to enhance organizational performance and improve patient well-being. In modern healthcare, these initiatives are vital for advancing patient care, operational efficiency, and technology utilization. As a nursing informatics specialist, I have a key responsibility to evaluate the impact of these changes. This report explores frameworks for assessing the impact of information system changes and presents an evaluation plan tailored for Villa Hospital.

Part 1: Evaluation Report: Framework Components

Quality of Information Framework Component

The quality of information generated by the information system change is a cornerstone of its success. This component includes correctness and completeness of data, user satisfaction, patient privacy, and patient satisfaction with the system NURS FPX 6416 Assessment 3 (Garcia-Dia, 2019). Tools like the CRAAP test (Currency, Relevance, Authority, Accuracy, Purpose) can ensure data accuracy and reliability. User satisfaction and adherence to Protected Health Information (PHI) guidelines are equally important, assessed through surveys and compliance audits (Abrams et al., 2022; Griggs et al., 2018).

Outcomes of Quality Care Framework Component

Quality care outcomes reflect the system’s effectiveness in improving patient care and organizational efficiency. Metrics include the efficiency and appropriateness of care delivered through the system. Efficiency is evaluated via productivity and cost-effectiveness, while appropriateness is assessed through patient feedback and health outcomes (Mohammed et al., 2019; Hathaliya et al., 2019). These metrics provide insights into how well the system aligns with healthcare delivery goals.

Structural Quality Framework Component

Structural quality focuses on organizational support, hardware and software performance, and overall system functionality. Success depends on organizational backing for implementation, the reliability of technological components, and alignment with institutional objectives. Evaluating this component involves stakeholder feedback, system performance metrics, and monitoring of how the system meets organizational needs (Agarwal et al., 2019; Edwards et al., 2020).

Part 2: Evaluation Plan Table

The evaluation plan defines a structured approach to monitor system changes at Villa Hospital. It aligns with implementation goals and focuses on the key framework components: quality of information, outcomes of quality care, and structural quality (Garcia-Dia, 2019). Regular assessments ensure the system meets patient care and organizational objectives, enabling evidence-based decision-making and continuous improvement.

Goals from Implementation Plan

Framework Component(s)

Measurements

Frequency

Rationale

Enhance data accuracy and completeness

Quality of Information

Conduct CRAAP test

Monthly

Ensures data reliability and relevance, aligns with PHI guidelines

 

Improve user satisfaction with the system

Quality of Information

Administer user satisfaction surveys

Quarterly

Provides feedback on system usability and user experience

Ensure patient privacy compliance

Quality of Information

Audit system for PHI compliance

Bi-annually

Ensures adherence to regulatory standards and protects patient confidentiality

Increase system efficiency

Outcomes of Quality Care

Measure system productivity

Quarterly

Indicates system effectiveness in delivering care and optimizing resource utilization

Enhance appropriateness of care

Outcomes of Quality Care

Analyze patient feedback on care appropriateness

Monthly

Ensures alignment of care delivery with patient needs and expectations

Assess organizational support

Structural Quality

Conduct stakeholder surveys on system support

Annually

Evaluates organizational readiness and commitment to system implementation

Evaluate hardware effectiveness

Structural Quality

Monitor system performance metrics

Quarterly

Ensures hardware reliability and functionality in supporting system operations

Assess software effectiveness

Structural Quality

Collect feedback on software usability

Bi-monthly

Indicates user satisfaction with system software and identifies areas for improvement

Measure overall system functionality

Structural Quality

Review system functionality against objectives

Bi-annually

Assesses system’s ability to meet organizational goals and fulfill user requirements

Part 3: Overview Discussion with Stakeholders

Introduction to the Project

At Villa Hospital, we aim to enhance patient care and operational efficiency by implementing changes to our information system. Our project prioritizes integrating RPM and patient portals to improve healthcare access and streamline communication between patients and providers.

Discussion of the Evaluation Report

The evaluation report highlights the impact of the information system changes across three framework components:

  1. Quality of Information: Assessing data accuracy, user satisfaction, and privacy compliance.
  2. Outcomes of Quality Care: Evaluating system efficiency and care appropriateness.
  3. Structural Quality: Reviewing organizational support and technology performance.

Discussion of the Evaluation Plan

The evaluation plan outlines a methodical approach to measure the effectiveness of system changes over time. Key activities include:

  • Conducting CRAAP tests to validate data accuracy.
  • Administering user satisfaction surveys.
  • Ensuring PHI compliance through regular audits.
  • Analyzing patient feedback to gauge care quality.
  • Monitoring system performance and usability through stakeholder input.

These measures ensure alignment with organizational goals and patient care objectives, supporting sustainable improvements.

Conclusion

Evaluating an information system change is essential for understanding its impact on healthcare organizations like Villa Hospital. By analyzing the quality of information, outcomes of quality care, and structural quality, we can measure the effectiveness of these changes in enhancing patient care and operational efficiency. The structured evaluation plan enables ongoing assessment, facilitating continuous improvement and stakeholder engagement. With these efforts, Villa Hospital is poised to optimize the benefits of its information system changes, advancing healthcare delivery and achieving the objectives of NURS FPX 6416 Assessment 3.

Read more NURS FPX 6416 Assessment 2 Technology Needs Assessment Summary and Implementation Plan about for complete information about this class.

References

Abrams, S., Delf, L., Drummond, R., & Kelly, K. (2022). The CRAAP Test. Open. Oregon state.education. https://open.oregonstate.education/goodargument/chapter/craap-test/

Agarwal, S., Sripad, P., Johnson, C., Kirk, K., Bellows, B., Ana, J., Blaser, V., Kumar, M. B., Buchholz, K., Casseus, A., Chen, N., Dini, H. S. F., Deussom, R. H., Jacobstein, D., Kintu, R., Kureshy, N., Meoli, L., Otiso, L., Pakenham-Walsh, N., & Zambruni, J. P. (2019). A conceptual framework for measuring community health workforce performance within primary health care systems. Human Resources for Health, 17(1). https://doi.org/10.1186/s12960-019-0422-0

Al-khafajiy, M., Baker, T., Chalmers, C., Asim, M., Kolivand, H., Fahim, M., & Waraich, A. (2019). Remote health monitoring of the elderly through wearable sensors. Multimedia Tools and Applications, 78(17), 24681–24706. https://doi.org/10.1007/s11042-018-7134-7

Edwards, K., Prætorius, T., & Nielsen, A. P. (2020). A model of cascading change: orchestrating planned and emergent change to ensure employee participation. Journal of Change Management, 20(4), 1–27. https://doi.org/10.1080/14697017.2020.1755341

Griggs, K. N., Ossipova, O., Kohlios, C. P., Baccarini, A. N., Howson, E. A., & Hayajneh, T. (2018). Healthcare blockchain system using smart contracts for secure automated remote patient monitoring. Journal of Medical Systems, 42(7). https://doi.org/10.1007/s10916-018-0982-x

Hathaliya, J., Sharma, P., Tanwar, S., & Gupta, R. (2019). Blockchain-based remote patient monitoring in healthcare 4.0. 2019 IEEE 9th International Conference on Advanced Computing (IACC). https://doi.org/10.1109/iacc48062.2019.8971593

Menear, M., Blanchette, M.-A., Demers-Payette, O., & Roy, D. (2019). A framework for value-creating learning health systems. Health Research Policy and Systems, 17(1). https://doi.org/10.1186/s12961-019-0477-3

Mohammed, K. I., Zaidan, A. A., Zaidan, B. B., Albahri, O. S., Alsalem, M. A., Albahri, A. S., Hadi, A., & Hashim, M. (2019). Real-time remote-health monitoring systems: a review on patients prioritisation for multiple-chronic diseases, taxonomy analysis, concerns and solution procedure. Journal of Medical Systems, 43(7), 223. https://doi.org/10.1007/s10916-019-1362-x

Wang, Y., Kung, L., & Byrd, T. A. (2018). Big data analytics: Understanding its capabilities and potential benefits for healthcare organizations. Technological Forecasting and Social Change, 126(1), 3–13. https://doi.org/10.1016/j.techfore.2015.12.019

People Also Search For

RPM aims to enhance patient care by providing continuous monitoring, improving accessibility, reducing hospital readmissions, and streamlining communication between patients and healthcare providers.

The evaluation plan tracks key metrics such as data accuracy, user satisfaction, patient feedback, system performance, and compliance with privacy standards to ensure alignment with organizational goals.

Patient portals empower patients to access medical records, manage appointments, and communicate with providers, fostering engagement and improving healthcare outcomes.

 Structural quality ensures that organizational support, hardware, and software are effective and aligned with goals, enabling successful implementation and functionality of the system changes.

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